Frequently Asked Questions (FAQs)

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Forgot Password & Password Reset Problems
  1.   Your entire email address and case-sensitive password are required for sign in to your account.   Your password is the one that you set up during registration on...
How do I delete my account and start over?
  A Team Member should contact their Team Captain. The Team Captain can delete your registration.   If you are a Solo Walker or a Team Captain, there is an option on your profile p...
Email Confirmation Not Received
After completing the initial registration form, our system will send you an automated email message that contains a confirmation link.   This is protect against misuse of Walk Across Texa...
How do I change my start date?
This video demonstrates how to change your team's start date.   This option will be available for Site Managers soon.   Site Managers, please submit a support ticket to change your start...
Mileage Equivalents Calculator
Convert just about any activity into Miles Walked using the Mileage Equivalents Calculator.   Only use this calculator if your exact mileage is unknown.   Participants with exa...
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